Summary: Satinder Sartaaj Live is a fan-operated concert information platform. We collect minimal personal data — primarily your email address if you subscribe to our newsletter or submit a form. We do not sell your data to anyone. We do not use it for anything other than what you signed up for. You can unsubscribe or request deletion at any time.
This Privacy Policy explains how Satinder Sartaaj Live ("we", "us", "our") collects, uses, stores and protects personal information provided by visitors to satindersartaajlive.com (the "Website"). By using this Website, you agree to the practices described in this policy.
This Website is operated as an independent fan and informational platform. It is not affiliated with, operated by, or endorsed by Dr. Satinder Sartaaj or his management team.
1. What Information We Collect
We collect information in the following ways:
Information you provide directly:
- Newsletter subscription: When you subscribe to our newsletter, we collect your email address and, optionally, your name. This is used solely to send you concert announcements and updates related to Satinder Sartaaj.
- Contact form: When you contact us via our Contact page, we collect your name, email address, and the content of your message so that we can respond to your enquiry.
- Fan reviews: If you submit a fan review on our website, we collect your name, location (optional), star rating and review text. Reviews may be displayed publicly on the website after moderation.
- Ticket interest / lead forms: If you express interest in tickets for a specific show, we collect your name, email address, phone number (optional), city and the show you are interested in. This information is used only to follow up regarding that specific show.
- Sponsorship enquiries: If you submit a sponsorship enquiry, we collect your name, company name, email address, phone number and message details.
Information collected automatically:
- Analytics data: If Google Analytics is enabled on this Website, we collect anonymised data about how visitors use the site — including pages visited, time spent on site, general geographic location (country/region level only), and device type. This data does not identify you personally.
- Server logs: Our web hosting provider (Hostinger) automatically collects standard server log information including IP addresses, browser type, referring pages and access timestamps. This data is used for security and operational purposes only and is not linked to personal identity.
- Cookies: We use essential cookies required for the website to function correctly. See Section 3 for full details.
2. How We Use Your Information
We use the personal information we collect only for the specific purposes for which it was provided:
- Email address (newsletter): To send you concert date announcements, tour updates, ticket alert notifications and relevant news about Satinder Sartaaj. We send these emails only when there is relevant new information to share. You can unsubscribe at any time using the link at the bottom of every email we send.
- Contact form data: To respond to your enquiry. We do not add contact form submissions to our newsletter list without explicit permission.
- Fan review data: To display approved reviews publicly on the Website. Your name and location (if provided) will be shown alongside your review. Your email address (if collected) will never be displayed publicly.
- Ticket interest data: To follow up regarding the specific show you expressed interest in. We do not use this data for unrelated marketing.
- Analytics data: To understand how visitors use the Website and to improve its content and functionality. This data is aggregated and anonymised.
We do not sell, rent, trade or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. We will never sell your email address or any other personal data.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device by your browser when you visit a website. We use the following types of cookies:
- Essential cookies: Required for the website to function correctly — including session management, CSRF protection (security tokens that prevent cross-site request forgery), and user authentication for the admin area. These cookies cannot be disabled without breaking core website functionality.
- Analytics cookies (Google Analytics): If Google Analytics is active on this Website, it places anonymised tracking cookies on your device to collect aggregated data about website usage. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
- Advertising cookies (Google AdSense): If Google AdSense is active on this Website, Google may place cookies on your device to serve personalised advertisements based on your interests. You can manage your Google ad preferences at adssettings.google.com.
Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of this Website. For more information about cookies and how to manage them, visit allaboutcookies.org.
4. Third-Party Services
This Website uses the following third-party services which may collect data independently under their own privacy policies:
- Google Analytics (analytics.google.com) — website usage analytics. Google Privacy Policy
- Google AdSense (google.com/adsense) — advertising. Google Privacy Policy
- YouTube (youtube.com) — embedded video content. Videos embedded from YouTube may set cookies. Google Privacy Policy
- Spotify (spotify.com) — embedded music players. Spotify Privacy Policy
- Hostinger — web hosting provider who stores website data on their servers. Hostinger Privacy Policy
- WhatsApp (whatsapp.com) — used for the poetry sharing feature. Clicking a WhatsApp share button opens WhatsApp's own interface; we do not transmit your data to WhatsApp.
When you click on links to external ticketing platforms (such as BookMyShow, Paytm Insider, District, or international partners), you are leaving our Website and entering those platforms' own data environments, which are governed by their respective privacy policies.
5. Data Storage and Security
Your personal data is stored on secure servers provided by Hostinger, with data centres located in Europe and Asia. We implement the following security measures:
- All data transmission between your browser and our Website is encrypted using HTTPS/SSL
- Admin access to the Website is protected by password authentication and session management
- Database access is restricted to authorised personnel only
- Email passwords and sensitive credentials are stored in environment configuration files, not in the database
While we take reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.
We retain personal data only for as long as necessary for the purpose for which it was collected. Newsletter subscriber data is retained until you unsubscribe. Contact form enquiry data is retained for up to 12 months after the enquiry is resolved.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to correction: You can request that we correct inaccurate personal data we hold about you.
- Right to deletion: You can request that we delete your personal data. For newsletter subscribers, this is the same as unsubscribing.
- Right to unsubscribe: Every newsletter email we send contains an unsubscribe link. You can also email us directly at info@satindersartaajlive.com to unsubscribe.
- Right to object: You can object to the processing of your personal data for certain purposes.
- Right to data portability: You can request your personal data in a portable, machine-readable format.
To exercise any of these rights, please contact us at info@satindersartaajlive.com. We will respond to all legitimate requests within 30 days.
7. Children's Privacy
This Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@satindersartaajlive.com and we will delete that information promptly.
Concert content on this Website is suitable for all ages. Show listings may indicate age restrictions set by individual venues — please check the relevant show's detail page for any age-specific entry requirements.
8. External Links
This Website contains links to external websites, including official ticketing platforms, social media profiles, YouTube, Spotify, and other third-party services. These links are provided for your convenience and information.
We do not control the content, privacy practices or data collection of any external website. We are not responsible for the privacy policies or practices of any third-party sites. We strongly encourage you to read the privacy policy of any external site you visit, particularly before submitting personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we use. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of the Website following any changes constitutes your acceptance of the updated policy.
